Viviene S.

Viviene S. is an experienced quality assurance professional with a strong background in data collection and team management. Currently serving as a Quality Associate in Research Operations at Applause since September 2021, Viviene ensures the accuracy and reliability of data while creating reporting frameworks and analyzing quality trends to mitigate operational risks. Previously, as a Data Collection Site Team Lead, Viviene managed a team of over 20 moderators, overseeing data collection operations and conducting training to enhance data quality. Prior experience includes roles at Core Staffing as a Data Collection Moderator, at SEPHORA in various positions such as Talent Coordinator and Personal Beauty Advisor, and at Macy's as a Counter Manager. Viviene holds a degree in Production Management for Fashion and Related Industries from the Fashion Institute of Technology.