Donald Del Nero is an accomplished Operations Lead at Apple since April 2011, managing enterprise projects and strategic programs for a Fortune 5 technology leader. With a proven track record in change management, product launches, and enhancing user experiences, Donald has successfully led cross-functional teams to drive significant initiatives, including an $8 million project focused on customer service transformation. Prior to the Operations Lead role, Donald held various positions, including Project Manager, Technical Consultant, Inventory Specialist, and Sales Specialist, demonstrating expertise in customer education, complex troubleshooting, and inventory management. Additionally, Donald serves as the Group Fitness Director at Onelife Fitness and as a Group Fitness Instructor for Les Mills International since September 2013, contributing to diverse fitness programs. Donald holds a Bachelor of Science in Biochemistry from Georgia Gwinnett College.