Paul Lorenzo

Paul Lorenzo is a Senior Triage Specialist at Meta, previously working at Applied Value Technologies and ADCom Solutions in various roles such as Client Advocate Customer Service Manager, Escalations Manager, Manager Network Operations Center, and Network Engineer. Paul also worked at AT&T as a Network Engineer and at TEKsystems as a Regional Lead Engineer for VPN networks in Australia, Latin and South America. Their experience includes managing complex networks, troubleshooting network issues, and providing customer support and escalation management.