Ivanna Carolina Romero Gonzalez

Ivanna Carolina Romero Gonzalez has a diverse work experience spanning multiple industries and roles. Ivanna Carolina started their career as an Auxiliar Administrativa at the Alcaldía de Sincelejo in 2015, where they were responsible for assisting clients with their tax payments and generating collection reports. From 2016 to 2016, they worked as Apoyo Secretaria de Educación at the Alcaldía de Coveñas, focusing on monitoring contracts and preparing compliance reports.

In 2017, Ivanna worked as Gerente Liquidador at Aguas Del Golfo SAS, where their responsibilities included bank reconciliations, payroll processing, and financial reporting. Ivanna Carolina also liaised with the local government for payment and liquidation purposes.

In 2020, Ivanna joined Teleperformance as a Bilingual Customer Service Representative, where they successfully resolved customer inquiries and met established KPIs. Ivanna Carolina then transitioned to Fygaro in 2022 as a Customer Success Advisor, providing timely support and solutions to clients and ensuring customer satisfaction.

During the same year, Ivanna also worked at Apploi as a Product Support Specialist, effectively assisting customers with product-related issues.

Overall, Ivanna Carolina Romero Gonzalez has demonstrated their ability to excel in customer service, logistics coordination, and administrative roles throughout their career. Ivanna Carolina has consistently proven herself as a dedicated professional who is committed to meeting customer needs and driving organizational success.

Ivanna Carolina Romero Gonzalez's education history is as follows:

Ivanna Carolina obtained a Diploma of Education in Data Science from Universidad del Rosario in 2022. In the same year, they also completed a Diplomado in Fundamentos de programación from Universidad del Norte.

Prior to that, from 2011 to 2015, they attended Universidad de Sucre and earned a degree in Economics. Ivanna Carolina'sfield of study was Business/Commerce, General.

In addition to their academic degrees, Ivanna has obtained several certifications. Ivanna Carolina completed a course on Fundamentos de programación from Universidad del Norte in August 2022. Ivanna Carolina also achieved the Google Data Analytics Professional Certificate from Google in the same month and year.

Furthermore, they obtained an EFSET English certificate with a score of 69/100 (C1 advanced) from EF Standard English Test (EF SET) in June 2022. Additionally, they completed a Curso de Análisis de Negocios para Ciencia de Datos from Platzi in January 2022.