Roopali Sharma

Roopali Sharma is a seasoned professional with extensive experience in operations and customer service management, currently serving as Senior Manager of Account Support at ApplyBoard since March 2021, after a prior role as Manager of Account Support. Previously, Roopali held the position of Operations Manager at Praxis Services Pvt. Ltd. and contributed to Marriott International as Manager of Specialty Services and Manager of Core Services, managing large teams and enhancing customer service operations. An earlier role at Starwood Hotels & Resorts Worldwide involved various positions such as Team Lead and Ambassador, focusing on quality assurance, customer relations, and training. Roopali holds a Bachelor of Commerce from Delhi University and a Diploma in Air Ticketing & Amadeus from the Indian Institute of Tourism and Travel Management.