Lucy W. is an accomplished Senior Customer Success Manager currently at Appriss Retail since October 2022, having previously held the same title at PDI Technologies from November 2017 to October 2022, where Lucy managed global accounts and drove software utilization. Prior experience includes serving as Vice President in Technology - Business Intelligence at NatWest Markets from September 2010 to November 2017, focusing on technical support for trading applications and reporting for sales teams. Lucy W. also worked at Commerzbank AG in various roles, including Service Delivery Manager and Trade Floor Support, where responsibilities encompassed incident management and technical support for trading users. Lucy W. holds a Bachelor of Arts in Modern Languages from the University of Westminster.
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