Jonathan Shmerling is an experienced professional in the tech industry. Jonathan currently works as an Escalation Manager at Planview and previously held positions such as Customer Support Team Leader at Apptio and Senior Technical Support Engineer at VMware. With a background in engineering, Jonathan has a strong track record of managing customer escalations, leading support teams, and performing complex problem-solving tasks.
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2020 - present
Customer Support Team Leader at Able Tech Srl - ARXivar
Customer Support Team Leader at AB Tasty
Customer Support Team Leader @ AMCS at AMCS Group
Customer Support Team Leader at Maropost
Customer Support Team Leader at Nuvemshop
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