Jacoby retired from Cisco in May after more than 22 years of service. As SVP of Operations, she led Cisco's global operations, driving profitable growth and enabling operational excellence. She also oversaw various functions including IT, supply chain, security and trust, global procurement, and renewals. During her tenure as CIO, Jacoby guided Cisco to adopt an early version of Apptio and influenced the evolution of its SaaS applications. In 2009, Jacoby was appointed as a strategic advisor to the Apptio's Board and was a founding member of the nonprofit TBM Council. Jacoby also serves on the Board of Directors for S&P Global, a publicly traded financial and analytics company.