Asad Malik

Asad Malik is a seasoned professional with extensive experience in customer success and operations leadership. Currently serving as Director of Customer Success at AppZen since July 2021, Asad drives strategy and execution across enterprise accounts, focusing on product adoption and customer outcomes. Earlier roles at AppZen include Senior Manager, Customer Success Strategy and Operations, where Asad contributed to a 25% increase in annual recurring revenue (ARR) and successfully managed significant customer portfolios. Previous experience at SAP Concur and SAP involved high-level customer engagement, project management, and strategic consulting, while earlier positions in Epiq Systems, Pinkiddy, Broadcom, Ultimax Cement Corp, and CarMax provided a diverse foundation in operations and client services. Asad holds a B.S. in Business Administration from the University of California, Riverside.