Sterling Wiggins

Sterling has global experience leading teams to create technology and training to support humans working in high-risk, safety-critical environments. Sterling specializes in understanding how the design of complex systems shapes human cognition, behavior, and performance. He combines this with knowledge of human-automation interaction and system-usability analysis to design technology, training systems, and work processes to improve the performance of personnel, using these complex systems. He employs an iterative design approach that includes knowledge elicitation, cognitive work and task analysis, prototyping, usability testing, focus groups, and other evaluation techniques. His interests include human-robot coordination, adaptive planning and replanning, and incorporating human-systems integration considerations into the system design and acquisition process.

Sterling holds an M.A in Education, with a focus on learning, design, and technology from Stanford University and a B.S. in Industrial-Organizational Psychology from Ohio State University. He is a member of the Human Factors and Ergonomics Society.