Amanda Falk

Head Of Customer Experience at Aqua Dental

Amanda Falk has had a diverse work experience spanning various industries and roles. In 2023, they worked at Aqua Dental as the Head of Customer Experience and previously as the Head of Service Center. Prior to that, from 2020 to 2022, they were a Team Leader - International Trade & Business Services and a Trade Advisor at Stockholms Handelskammare. In 2019, they served as the Chief Operating Officer (COO) at Henx Hospitality Group AB and as a Project Manager at GIERTTA COMMUNICATION AB. Additionally, they worked as the Head of Events Consultant at Altia Plc in 2019. In terms of event management, they held roles as an Event Consultant & Receptionist at People Partner Sweden AB from 2016 to 2020, as a Bar Manager & Event Consultant at Knut Kommunikation from 2016 to 2017, and as an Event Organizer at Stockholm Model United Nations in 2016. Amanda also has experience in sales and customer service, having worked as a Sales Advisor and Barista at Nordiska Kompaniet from 2013 to 2014. Lastly, they briefly worked as an Event Consultant at Mama Creative in 2013.

Amanda Falk attended the Stockholm School of Economics from 2013 to 2019, where they obtained a Bachelor's Degree in Business & Economics. Additionally, they took individual courses at Stockholm University from 2014 to 2020. Prior to that, in 2012 and 2013, they studied English Language and Literature at Canadian University Dubai.

Links

Timeline

  • Head Of Customer Experience

    May, 2023 - present

  • Head Of Service Center

    January, 2023