Uri Ilan has a strong background in global support and customer success roles. Uri is currently working as the Senior Director of Global Support at Aqua Security, where they bridge the gap between DevOps and security for cloud-native applications. Prior to this, they served as the AVP Global Support, Customer Success at Sisense, a leading business intelligence and analytics company. Uri also has a history with AlgoSec, where they held various positions including Director of Global Support & IT and Technical Services Manager. Uri began their career at Check Point Software Technologies as a Technical Services Engineer before advancing to the role of Escalation Technical Services Engineer. Throughout their career, Uri has demonstrated a strong commitment to customer service, implementing support strategies, standardizing processes, and developing their technical support teams.
Uri Ilan earned a Bachelor of Science (BSc) in Biotechnology from Tel Aviv University from 2004 to 2007. Uri later pursued their Master of Business Administration (MBA) with a focus on Business Data Analytics at Tel Aviv University - Coller School of Management from 2017 to 2019.
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