James Louisaire

Lead Service Engineer at Aqueduct Technologies, Inc.

James Louisaire has a diverse work experience in the field of telecommunications. James started their career as a Network consultant at the University of Notre Dame in 1999 and worked there until 2005. From 1997 to 2005, they worked as a Telecom Engineer at ACN, where they maintained communication equipment and prepared reports on data traffic and signal quality.

In 2005, they joined Mitel Corporation as a Converged Technologies Field Engineer and stayed there until 2014. Their responsibilities included installing and maintaining phone systems, managing contact centers, and conducting site surveys for new proposals.

After that, James worked at Total Communications as a Field Engineer for a brief period in 2014. James provided technical support to customers, resolved issues on their communications platform, and collaborated with team members for network upgrades.

In 2014, they joined Beacon Health Strategies as a Telecom Analyst for a year, followed by working as a Cisco Voice Engineer at Boston Children's Hospital from 2015 to 2016.

Currently, they are employed as a Lead Service Engineer at Aqueduct Technologies, Inc. since 2016.

James Louisaire has a Bachelor of Science (B.S.) degree in Electrical and Electronics Engineering, which they obtained from the School of Applied Sciences from 1992 to 1997. James then pursued further education in the field of Cisco networking, completing a Cisco Certification program at the Network Technology Academy from 2009 to 2010. Following this, they attended the Network Technologies Academy from 2010 to 2011, where they obtained a degree in CCNA-CCNP with a specialization in CISCO Routing and Switching. Lastly, in 2013 and 2014, they attended NTAI (unspecified institution) and earned a degree in CCNP VOICE, focusing on Cisco VOIP.

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Timeline

  • Lead Service Engineer

    March, 2016 - present