Mai Rabie has extensive experience in the banking and customer service sectors, currently serving as an Information Security - GRC Senior Officer at Arab African International Bank since March 2005. Previous roles at the bank include Information Security Controls Officer, Marketing Research Manager, Policies & Procedures Senior Officer, Deputy Manager of Quality Assurance, Head of Contact Center (Operations and Complaints), and Contact Center Supervisor. Prior experience includes a position as Call Center Team Leader at Xceed, where responsibilities included customer service and training new team members. Mai Rabie earned a Bachelor's degree from Ain Shams University between 1998 and 2002.
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