Yomna Becksawy has a diverse work experience in the banking and training fields. This includes their current role as a CRM and operational support officer at ALEXBANK, where they provide support in customer relationship management. Prior to this, they worked for Arab Investment Bank for a significant period, starting as a Senior Customer Service Specialist and later transitioning to a role in risk credit administration. In their customer service role, Yomna was responsible for building and maintaining customer relationships, addressing their needs and providing appropriate solutions. Yomna also gained experience in sales and service as a specialist at CIB. Additionally, Yomna worked as a training coordinator at Key Cooperation Competencies (KCC), where they assessed training needs, developed training programs, and managed client relationships.
Yomna Becksawy has a professional certificate in Human Resources Management from the SCE American University in Cairo, which they obtained from 2012 to 2013. Prior to that, they attended Misr International University from 2004 to 2009, where they earned a Bachelor of Business Administration (B.B.A.) with a focus on Marketing/Advertising. Additionally, Yomna Becksawy has obtained certifications in Corporate Finance Credit and Human Resources Management. The Corporate finance credit professional certificate was obtained from the Egyptian Banking Institute in August 2022, while the Human Resources Management certification was obtained in March 2012, although the institution is unspecified. Furthermore, Yomna Becksawy attended Futures Language School at an unknown time, though no specific degree or field of study is mentioned.
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