Mahmoud Magdy possesses extensive experience in IT and telecommunications, currently serving as a Network Operations Center Engineer at Arabic Computer Systems since February 2014, specializing in incident reporting and communication for Al-Rajah Bank. Previously held the position of IT System & Network Administrator, successfully managing Avaya Telephony Systems for the Ministry of Health. Additionally, Mahmoud worked as a System Security Engineer focusing on IP CCTV maintenance for Riyadh Bank, where proactive troubleshooting efforts resulted in a significant increase in system reliability. Prior experience includes serving as a Help Desk Engineer at Egypt Power Group, conducting security audits that enhanced network security by 30%. Mahmoud holds a B.Sc. in Computer Engineering from Akhbar ElYom Academy, completed in 2011.
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