Carlos Mesa

SVP Customer Experience at arajet

Carlos Mesa has had an extensive career in the aviation industry, starting as a Coordinator of Ramp at Tampa Cargo in 2002. Carlos then moved on to roles such as Control de Vuelos at West Caribbean Airways, Gerente de Operaciones at ADA, and various positions at Viva Air, culminating in the role of Senior VP Customer Experience at Arajet in 2022. Carlos also founded be-low Consultores in 2020 and has served in leadership roles at Aden Business School and Sarpa SAS. Currently, Carlos is an Integrante del Colegio de Abogados de Derecho Aeronáutico.

Carlos Mesa completed their degree in Administrador de empresas at Fundación Universitaria CEIPA from 2016 to 2019. Prior to that, they obtained a degree in Tecnólogo logística integral from institucion universitaria esumer from 2010 to 2012. In 2000, they received a degree in Despachador de aeronaves with a focus on Logística from Academia antioqueña de aviacion. Carlos is currently pursuing a GLOBAL MBA in Administración y gestión de empresas, general at ENEB - Escuela de Negocios Europea de Barcelona from 2024 to 2025.

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Timeline

  • SVP Customer Experience

    Current role