Michele Marcial

Michele Marcial is an experienced professional in the field of user experience and conversational intelligence. Currently serving as a Professora Convidada at arara school since September 2022, Michele presents concepts related to Controlled Vocabulary and its connection to UX Writing. Simultaneously, since May 2021, Michele has been an Analista de Inteligência Conversacional at Take Blip, focusing on developing and monitoring metrics to enhance user experience in Intelligent Contacts. Previously, Michele worked as an Analista de Metainformação at Omnilogic from October 2018 to May 2021, where responsibilities included analyzing and enriching e-commerce data for improving AI-powered extractors. Michele's career began with an internship at the Universidade Federal de Minas Gerais from April 2018 to September 2018, providing direct assistance to users and maintaining the physical space of the reference sector. Educational qualifications include a degree from Universidade Federal de Minas Gerais, completed in March 2021.