April Spisich

April Spisich has a decade of work experience, beginning in 2009. April was a Corrections Officer at the Marquette County Sheriff's Office, a Clerk/Receptionist at the Ingham County Parks Department, and a Service Desk Agent/IT Specialist Supporting General Motors Global Account at EDS Technologies and Hewlett-Packard. In 2010, they began working at Flagstar Bank as a Technical Support Analyst, where they responded to customer inquiries, troubleshot and resolved questions, and identified process improvement opportunities. In 2013, they joined Capsilon as a Technical Support Analyst, providing a world-class customer support experience to mortgage brokers and lenders. April then joined RouteOne as an Operations Analyst II, analyzing and solving dealer issues with their products. In 2017, they began working at Amplifinity as a Technical Support Analyst, where they reduced business operations and increased customer retention and loyalty. Finally, they joined Impartner Software in 2019 as a Technical Support Analyst and is currently working as a Customer Support Manager at ArborMetrix.

April Spisich obtained a Bachelor of Arts in Criminal Justice from Michigan State University in 2008, and a Master of Information Systems & Technology in Information Management Applications from the University of Michigan-Dearborn in 2017.