Shaila D.

Shaila D. is a seasoned professional with extensive experience in Salesforce project management and strategic delivery across various industries. Currently serving as a Senior Salesforce Program Manager at Archetype since July 2025, Shaila leads cross-functional teams to create scalable Salesforce solutions that enhance revenue and efficiency. Previously, as the owner of Consulted by SKD and the Director of Project Management at JobSiteCare, Shaila was responsible for comprehensive Salesforce project lifecycles, applying Agile/SCRUM methodologies. Additional roles include Salesforce Senior Project Manager and Lead Business Analyst/Scrum Master at Ciberspring and Project Manager of Retail Sales Operations at Verizon, where significant cost savings and revenue generation initiatives were successfully achieved. Shaila holds an Associate of Science in Computer Science from DeVry University and a Bachelor's degree in Business Administration from Charter University.