Keith Rudder

Keith Rudder is an experienced Major Incident Manager with a robust history in IT service management, having held roles at Archwell, Raytheon Technologies, and other notable organizations. From May 2023 at Archwell to previous positions at Raytheon Technologies and Arvest Bank, Keith has focused on ITIL-based Incident and Problem management processes, utilizing data analysis tools like PowerBI and Tableau to report on key performance indicators. With prior experience in roles such as ITSM Analyst at the State of Colorado and UNIX/Linux Administrator at Nordstrom, Keith has consistently driven resolutions to major incidents while implementing ITIL best practices across various sectors. Keith holds a Bachelor's degree in Microbiology from the University of Arkansas.