Jessica Opiechon is a professional with extensive experience in customer success, operations, and team management. Currently serving as a Relationship Supervisor at Arco Educação and a Customer Success Specialist at SafetyTec, responsibilities include overseeing user experience, onboarding new users, and building customer success strategies. Prior roles encompass managing operations at MadeiraMadeira and leading projects at Anthor, where Jessica created pivotal areas such as the Operational Control Tower and Customer Support. Jessica possesses a strong background in data analysis tools like Power BI and has a degree in History from Pontifícia Universidade Católica do Paraná.