Jessica Guinn

Jessica Guinn is an experienced professional in employee experience and talent management, currently serving as Employee Experience Manager at Lovelace Health System since August 2017. Previous roles include Training Specialist II, Workers' Compensation and Client Billing Supervisor, and Patient Access Supervisor. Prior to Lovelace, Jessica worked at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas from September 2013 to August 2017, where responsibilities spanned from Supervisor of Appeals and Grievances to Grievance Coordinator. Earlier positions include customer service roles at Farmers Insurance, Jackson National Asset Management, Fifth Third Bank, and DICK'S Sporting Goods. Educational accomplishments include a Bachelor of Business Administration from Northwood University and an Associate's degree from Lansing Community College.