Argo Contact Centers
Phil Wilson serves as the Chief Operating Officer and Executive Vice President at Argo Contact Centers since November 2017, where responsibilities include restructuring the operating model and overseeing service delivery and financial analysis. Prior to this role, Phil Wilson was Vice President of Global Operations at West Corporation from August 2007 to August 2017, focusing on cost management and enhancing customer experience in service delivery for a leading conferencing services provider. Earlier in their career, Phil Wilson held the title of Vice President at Convergys from 2000 to 2006, where a successful government market vertical plan was developed, significantly increasing annual revenues, and also served as Executive Director managing outsourced commercial wireless clients. Phil Wilson holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Virginia Tech and an MBA in Finance from the University of North Florida.
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Argo Contact Centers
A Billion Dollar-Backed Boutique Partner for Your Business Argo Contact Centers is a unique provider of outsourced contact center and back office services that delivers custom customer engagement in partnership with our clients. In 2017, Argo was acquired by ITC Capital Partners, a multi-billion dollar privately held equity firm with a 100+ year history of developing growth companies with high values, strong business practices and innovation. Coincident with the acquisition, Argo augmented its management team with experienced veterans who have held executive positions with global industry leaders, as both service providers and buyers of outsourced services. This significant shift in management, together with several other attributes, constitutes the Argo difference. #GetToKnowArgo Follow us at: https://www.facebook.com/argocontactcenters/ https://twitter.com/argocontact https://www.instagram.com/argocontact/ https://www.youtube.com/channel/UCvK-Y3AQojk7Fna5fIj4gUg