Constanza Hoyos

Constanza Hoyos, M.Ed, MA, is a seasoned professional in customer success management with over a decade of experience at Argus Media. Key roles include Senior Customer Success Manager and Client Success Manager, where Constanza focuses on client retention, growth, and exceptional customer service. Prior roles include Account Manager for Conferences, achieving significant growth in delegate attendance across various sectors, and Account Manager for Argus FMB Latin America, developing new business opportunities within the coal, agribusiness, and fertilizer markets. Earlier experience includes a Paralegal role at Nickens; Keeton, Lawless; Farrell and Flack, providing support in class action securities litigation. Constanza's education comprises a Bachelor of Arts in Philosophy from Pontificia Universidad Javeriana, two master's degrees in Counseling and Family Psychology, and a paralegal certificate from Rice University.