Reyha Verma serves as the Lead NLP Engineer at Arintra since June 2024. Prior experience includes two roles at PayPal as an ML Scientist III and II, where Reyha developed a GenAI-powered conversational system and led the implementation of a centralized Translation service. Earlier, Reyha was a Research Assistant at the National University of Singapore, working on computational approaches to analyze user worries on Twitter. Additionally, experience as a Data Scientist at Sprinklr involved the development of ML solutions for Fortune 500 clients. Reyha's educational background includes a Master of Computing in Artificial Intelligence from the National University of Singapore and a Bachelor's in Computer Science from the National Institute of Technology Srinagar.