Crystal Foran

Crystal Foran has a diverse work experience starting from 2007 to the present. Their most recent position was as the Director of Customer Success at Arise Virtual Solutions Inc. There, they developed and executed a strategic vision for the customer success team, managed a team of customer success managers, and built strong relationships with customers. Prior to that, they held roles such as Senior Manager and Manager of Customer Success at the same company.

Before joining Arise Virtual Solutions Inc., Crystal worked at A & T Ascension Consulting Inc. as a Quality Assurance Performance Facilitator, Chat Performance Facilitator, and Customer Support Professional. Crystal also worked as a Customer Service and Sales Professional, where they provided detailed account information and assisted customers with their wireless needs.

Crystal's work experience also includes a role as a Customer Service Representative at Atelka AT&T Contract. Crystal handled inbound calls related to billing inquiries and provided support to wireless cell phone customers.

Additionally, Crystal owned and operated Crystal's Printing Solutions from 2008 to 2011. Crystal designed and printed various materials and worked closely with clients to ensure their needs were met.

Crystal's earliest work experience was as a Customer Service Representative at Accenture Business Solutions, where they handled inbound billing inquiries for Enbridge Gas clients.

Overall, Crystal Foran has a strong background in customer success, customer service, and sales.

Crystal Foran has a diverse education history. Crystal obtained a Bachelor of Business Administration degree in Business Administration and Management from the University of the People from 2021 to 2025. Prior to that, they earned a Bachelor of Arts degree in Sociology from Saint Thomas University, where they studied from 2004 to 2008. Crystal also completed various courses through Udemy Alumni in 2017, including "Excel from Beginner to Advanced" and "Management Skills- Essentials for the New Manager." In 2017, they also completed a Personal Income Tax Course at the Canadian Tax Academy. Furthermore, Crystal completed their French Immersion Academic studies at Miramichi Valley High School from 1994 to 1998. Additionally, they hold a Lean Six Sigma Green Belt Certification from MSI Management and Strategy Institute.