Virginia Vega is an experienced customer success manager with a strong background in sales performance management. At Arise Virtual Solutions Inc. since November 2015, Virginia has focused on managing sales performance for clients and providing support to performance facilitators to ensure independent businesses meet their performance metrics. Previously, Virginia worked at Comcast from August 2011 to November 2015, overseeing the Spanish Call Center of Excellence, where sales performance was driven through coaching and team development. Virginia's career also includes a significant tenure at Royal Caribbean Cruise Line LTD as a sales manager, responsible for managing a direct sales call center, recruiting talent, and leading personnel to achieve sales goals. Virginia holds a Bachelor's degree in Liberal Arts and Sciences from Florida International University and an Associate of Arts degree in Business from Miami Dade College.
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