Laura R.

Laura R. currently serves as a CRM & Loyalty Senior Specialist at Ariston Group since January 2024, bringing extensive experience in customer relationship management and marketing from previous roles at Esade Alumni, where Laura held multiple positions from March 2019 to January 2024, including CRM & Marketing Manager and Loyalty & Customer Care Manager. Laura's career includes customer service roles at companies such as Uno Più Uno Barcelona and Forbo Flooring Systems, with significant responsibilities in customer service management at Allbatteries.es and Emagister.com. Laura's educational background encompasses a Grado en Psicología from Universitat Oberta de Catalunya, ongoing studies in Data Science & AI at Nuclio Digital School, and various professional courses at Esade, including Key Account Management and Customer Experience Management.