Eddie Hernandez has extensive experience in IT support roles, currently serving as a Help Desk Specialist at the Arizona Department of Water Resources since January 2019. Previous positions include Help Desk Technician at Sonovision USA, Jr System Administrator at Duncan Family Farms, IT Help Desk Tier II at Vallarta Supermarkets, and Help Desk Tier II at California Hospital Medical Center. Eddie's technical expertise encompasses network support, hardware troubleshooting, system optimization, and remote desktop assistance. Eddie holds multiple certifications, including CompTIA Networking+ and Microsoft IT certifications, and has a strong educational background in technology and networking.