Jennifer M. has extensive experience in IT and business application administration, currently serving as the Business Application Administrator for NetSuite at Involta since May 2015. Previous roles at Involta include Backup Administrator, System Administrator, Database Specialist, and Network Operation Center Specialist, where responsibilities included adhering to change and incident management procedures and providing IT support to non-technical staff. Jennifer M. also worked as an Accounting Assistant at Acterra Group, Inc. from August 2016 to September 2017, and as a Configuration Specialist at Pearson from January 2010 to September 2016, achieving a more than 80% reduction in project defects through the creation of new processes and tools. Educational qualifications include an Associate of Arts and Sciences in Computer Programming from Kirkwood Community College, with additional studies in Information Technology at Colorado Technical University.
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