Director Of Quality Assurance

Customer Service · AR, United States

Job description

Who we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.

This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.

Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. For more than twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.

About the position: As the Director of Quality Assurance, you will be responsible for the development, maintenance and oversight of quality programs across company. The Director of Quality Assurance will work to foster a culture of compliance aimed at reducing errors and variation in all processes and products while maintaining efficiency and adhering to Arkana's mission.

What you'll do: 

  • Designs and maintain a Quality Management System (QMS) that ensures compliance with applicable regulations, industry best practices, and company objectives
  • Plans and deploys effective programs aimed at reducing errors and maintaining production efficiency throughout the company
  • Leads continuous improvement initiatives to enhance operations and quality
  • Creates educational opportunities to bring awareness to matters of quality in the company
  • Leads and manages QA staff on deployment of department specific quality initiatives
  • Drafts and implements quality assurance policies and procedures
  • Interprets, implements and evaluates quality assurance standards relevant to our industry
  • Oversees internal and external audit activities to support business standards and objectives
  • Manages documents related to quality assurance activities
  • Analyzes data to identify areas for improvement and/or corrective action
  • Maintains subject matter expertise in relevant quality concepts and trends
  • Communicates pertinent quality data to Arkana's Board of Directors and other company management
  • Other duties as assigned

You should have: 

Education:          Bachelor’s degree from an accredited university required. Additional certification in quality management preferred. Relevant experience and certification may be substituted for education.

Experience:         Minimum of five years of experience in healthcare management, quality, and/or risk management. Experience with LEAN and Six Sigma preferred.       

Computer Skills: Proficient in MS Office, Advanced skills in Excel or other statistical analysis packages required. Strong computer skills required.

What we offer: We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.

Specifically, we offer the following benefits to full-time employees:

  • Competitive salary
  • Generous paid time off and Paid Holidays
  • Minimal cost health insurance for you and affordable options for your family
  • 401(k) with immediate eligibility and match
  • Company-paid life insurance
  • Company-paid long term disability coverage
  • Affordable vision and dental plans
  • Flexible Spending Account or Health Savings Account availability
  • Wellness plan and complimentary yoga classes
  • Monthly in-office massages and employer-sponsored lunches

Please see Careers for further information.