Jessica L. P.

Jessica L. P. is a seasoned Salesforce Implementation Consultant at Arkus, Inc., with a strong background in Salesforce business analysis and data analysis. With prior roles at Relias, including Senior Salesforce Business Analyst, Jessica initiated a project that significantly improved Service Cloud efficiency and reduced technical debt. Experience as a Data Analyst II at UAI Technology involved analyzing survey data for FMV rate assessments, while Jessica's time as Project Manager at Floodlight Software included facilitating UAT and enhancing customer relationships. Prior positions at International Training & Exchange involved directing customer success efforts, implementing Salesforce, and driving UX improvements. Jessica holds a Bachelor of Arts in Economics from Whittier College and has further educational experience at Københavns Universitet and Ygnacio Valley High School.