Hardika Gandhi is an experienced professional in technical support and team leadership, currently serving as the Escalation Team Lead at Arlo Technologies since January 2016, where responsibilities include launching new products and managing support quality challenges. Previously, Hardika held various senior roles at NETGEAR from January 2011 to January 2016, focusing on technical assistance for IoT customers, advanced problem analysis, and case management. Earlier experience includes serving as a Technical Support Engineer at Cleveland State University, providing internal technical and network support. Hardika holds a Master's degree in Computer Engineering from Santa Clara University and dual Bachelor's degrees in Electronics Engineering and Electronics Engineering and Technology from Cleveland State University.
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