Raquel Guillem Moreno is a skilled instructional designer, currently serving as a Senior Instructional Designer at Arm since January 2020. Prior to this role, Raquel worked as an Operational Trainer at Elevate Credit International Limited, where responsibilities included conducting training needs analysis and developing training materials. Raquel's background also includes a position as a Customer Service Trainer for the EMEA region at Booking.com, where training was delivered to support a recognized Customer Service department. Earlier experience includes roles as an Accommodation Service Specialist and a Student Language Ambassador. Raquel holds a Bachelor of Arts in Marketing and a Bachelor of Arts in Business Management from Anglia Ruskin University and Lord Ashcroft International Business School, respectively. Raquel also participated in an exchange program at Kolej PTPL in Malaysia.
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