Robert Hristov

Robert Hristov is an experienced customer service professional currently serving as a Customer Service Team Lead at Armatis since October 2024. From March 2019 to October 2024, Robert held a similar role at eSky Group, where responsibilities included leading a team of customer support specialists and ensuring adherence to company policies. Robert also has experience as a Training Specialist and Quality Controller at eSky Group, where training sessions were organized for contact center employees, and quality was monitored through conversation analysis. Earlier career roles include Customer Support Specialist at eSky Group, Field Sales Representative at Easybook.bg, and Insurance Agent at Allianz. Robert holds a Bachelor's degree in Marketing from the University of National and World Economy and pursued additional self-directed learning from 2020 to 2022.