Carolyn Kidder is a seasoned professional with extensive experience in systems and customer experience, particularly in the telecommunications sector. Currently serving as Principal of Systems & Customer Experience at T-Mobile since July 2017, Carolyn plays a pivotal role in driving digital transformation for T-Mobile for Business. Prior to this, Carolyn held various managerial positions at T-Mobile, focusing on sales enablement and process improvement. Carolyn's earlier career includes significant roles at Lexmark Enterprise Software, where responsibilities included global operations management and strategic planning, as well as experience in operations management at CenturyLink and Sprint. Carolyn holds a Bachelor's degree in Human Development and Family Studies from Kansas State University.
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