Mark Sterling

Mark Sterling has a diverse work experience in the transportation industry. Mark began their career at Armellini Express Lines in 1996 as a Customer Center Manager, where they successfully managed the customer service department and implemented strategies to improve customer satisfaction. Mark then served as an Assistant Terminal Manager, overseeing a staff of 140 employees and implementing initiatives to optimize operational efficiency. Mark then progressed to the role of Terminal Manager, where they continued to improve productivity through the implementation of a wireless barcode scanning system. Mark further advanced to the role of Director of Terminal Operations, managing a team of 200 employees and an $8 million operating budget. Lastly, Mark held the position of Vice President of Terminal Operations and Vice President of Special Projects, where they provided strategic guidance and operational excellence strategies, while ensuring effective collaboration and risk management across teams.

Mark Sterling began their education at North Harris County College in 1986, where they pursued a field of study in Political Science. No specific degree information or end year was provided for this education.