Maria Massey

Customer Service Representative at Aromatique

Maria Massey has a long and varied work experience. In 2021, they were the Director of Operations at ExamPrepHub, where they coordinated and facilitated marketing tasks and projects, created and distributed materials for content marketing, and generated written content for promotional and informational literature. In 2020, they were the owner and operator of AmeraMasks.com, which closed due to a fire in 2021. From 2018 to 2022, they were a Customer Service Representative at Aromatique Inc. and a Customer Service Specialist at ALS Computers LLC, where they greeted customers and helped them decide on mode of shipping through use of various shipping software platforms, packed all types of items according to guidelines for adequate safety, and generated paperwork to accompany shipments to destinations outside US. From 2014 to 2018, they were a Customer Service Manager at MyGenesRx, where they were a liaison between Sales Representatives (Asia), Physicians (Asia) and US laboratory, prepared documents and sales materials to support Asia Sales Reps and their customers, and presented the patient benefits to Physicians. From 2002 to 2004, they were a Marketing Consultant, Exec Admin Assistant, and Associate at Scientific Commercialization, LLC, where they designed the company logo, coordinated the preparation of marketing materials, and performed statistical analysis for various projects, database research, data entry, client interface, and marketing research. From 1998 to 2002, they were the Director of Marketing and Customer Support at University Compounding Pharmacy, where they prepared marketing materials for each segment of the Compounding Pharmacy’s customer base, used data to target Physicians most likely to use compounded medications, and executed a sales plan to increase prescriptions in the Southern California area. Additionally, from 1998 to 1997, they were an Artist at Ramona Art Gallery, where they were a member of the Gallery and had works displayed in a show, and a Regulatory Affairs Specialist at Quintiles, where they prepared Study Startup documents for two schizophrenia studies, was the lead Regulatory Document Coordinator for the team, and prepared site documents for all US sites.

Maria Massey's education history includes a Bachelor of Science (BS) in Chemistry from the University of Central Arkansas which they obtained between 1984 and 1986. Maria then attended Lyons College between 1982 and 1984, studying Biology. In 1992 and 1993, Maria attended the National College of Chiropractic, studying Human Biology. Most recently, Maria obtained a Certification in Teaching English as a Second or Foreign Language/ESL Language Instructor from the International TEFL Academy in 2020 and 2021. Additionally, Maria has obtained several certifications from LinkedIn, including What Is Business Analysis?, SEO: Keyword Strategy, SEO: Optimize Your Social Media Profiles, The Neuroscience of Selling Remotely, Marketing: Copywriting for Social Media, Social Media Marketing Foundations, Social Media Marketing for Small Business, and Women Transforming Tech: Finding Sponsors.

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Timeline

  • Customer Service Representative

    June, 2022 - present