Peter Foukkare

Peter Foukkare currently serves as the Head of Customer Experience at Melbourne IT, a position held since April 2016, where focus is on transforming customer interactions and processes to achieve customer excellence. Prior to this role, Peter held multiple positions at Optus, including Senior Manager of Digital Service Adoption from August 2014 to March 2016, and various leadership roles from July 2010 to June 2014, which encompassed Certified Black Belt, Business Transformation Manager, and Contact Centre Leader.