Jason Ikens

Jason Ikens is an accomplished IT Service Operations Manager at Arqiva, with a career spanning over two decades in IT service management and sales. Since June 2012, Jason has led multiple functional areas, overseeing performance management, strategic delivery of ITIL processes, and continual service improvement initiatives. Previous roles at Arqiva include IT Service Desk Manager and Lead Analyst, as well as providing frontline support as an IT Analyst. Prior experience includes serving as a Windows 7 Deployment Engineer at the University of Southampton and various sales positions at BFM, BT, Yell, and Cable & Wireless Communications. Jason's educational background includes studies at Highbury College of Technology and Priory Comprehensive.