Daniela Morales Osorio

Daniela Morales Osorio has a diverse work experience in various roles. Daniela worked as a Business Services Consultant at Arribatec Group, where they were responsible for configuring ERP modules according to client requirements, providing post Go-live support for the Finance/Accounting module, and conducting IST testing for different modules.

Prior to that, Daniela worked at Fábrica de Bloques El Sol as a Process Improvement and Digitalization Manager. In this role, they studied production methods, documented and improved the process of cement block production, created and managed profiles for Google Enterprise, Maps, and Sites, and handled electronic billing.

Daniela also gained experience at Universidad de Ibagué, where they held multiple roles. As an Entrepreneurship Unit Analyst, they provided advice and evaluation for innovative projects and assisted in structuring business plans for university entrepreneurs. Additionally, they contributed to updating and standardizing activities and documents for the unit.

At the same university, Daniela worked as an International Relations Analyst and was involved in implementing a methodology to measure student satisfaction in international mobility programs. Daniela was responsible for standardizing and documenting office processes and managing incoming and outgoing mobility of international students.

Furthermore, Daniela served as a Process and Quality Analyst, where they modeled and documented processes using BPMN tools, integrated technological tools like Google Forms and Sheets for process management and improvement, and facilitated information migration to the cloud for easier process analysis and documentation.

Prior to their time at the university, Daniela worked as an Engineering Intern at the Laboratory of Public Health of Tolima. Their responsibilities included managing and updating laboratory databases, compiling results, and preparing reports for physical-chemical analyses of food, water, and beverages. Daniela also performed analytical techniques for the determination of physical-chemical parameters.

Overall, Daniela Morales Osorio's work experience highlights their expertise in business services consulting, process improvement, digitalization, entrepreneurship support, international relations, and quality analysis.

Daniela Morales Osorio's education history is as follows:

In 2021-2022, Daniela pursued a Master's in Business Process Management and Technologies at Universidad de Granada.

In 2022, they completed a specialized program in Software Product Management at Coursera, focusing on computer engineering.

In 2018, Daniela obtained a specialization in Quality Management and Control from both Universitat Politècnica de València (UPV) and Universidad de Ibagué, specializing in industrial engineering.

From 2009 to 2014, they attended Universidad del Tolima, where they obtained a Bachelor's degree in Agroindustrial Engineering.

In terms of additional certifications, Daniela obtained the following:

- ERP Accounts Receivable certification from Unit4 in June 2023.

- ERP Record to Report certification from Unit4 in July 2022.

- Scrum Fundamentals Certified (SFC) from SCRUMstudy - Accreditation Body for Scrum and Agile in February 2022.

- Internal Auditor in Integrated Management Systems (Quality, Environmental, and Occupational Health and Safety) from ICONTEC International in April 2018.

- BPM (Business Process Management) certification from Pontificia Universidad Javeriana in May 2017.

- Scrum Fundamentals certification from SCRUMstudy - Accreditation Body for Scrum and Agile in January 2019.