Dhiren Patel

Dhiren Patel is an experienced technology leader specializing in CRM and digital transformation at Arrow Electronics since February 2012. Currently serving as the Head of the Global CRM Center of Excellence, Dhiren oversees various CRM tools and technologies, including Salesforce and Oracle applications, while driving strategic initiatives across business units to enhance customer experience and market competitiveness. Previous roles include Director of Information Technology and Senior Information Technology Manager, focusing on digital transformation and automation strategies. Dhiren's career began at Infosys, where technical roles revolved around implementing Oracle ERP interfaces. Dhiren holds a Master of Computer Applications from Nirma University and a Bachelor of Computer Applications from Gujarat University.