Jodie Lerner

Jodie Lerner is an experienced professional in customer service and operations management, currently serving as Customer Service Manager at Arrow Fastener since July 2013. Previously, Jodie held various leadership roles at Michael C. Fina from December 2009 to July 2013, including Director of Customer Experience and Manager of Customer Relationship. Prior experience at Tiffany & Co. from 1990 to 2009 involved managing the Business Sales Service Contact Center and directing credit services, alongside supervising sales audits and accounts receivable. Jodie began a career at Bloomingdale's as Senior Analyst for Gross Margin from 1988 to 1990. Jodie earned an MBA and a BS in Allied Human Services from the University of Hartford.