AF

Allison Freeman

Customer Success Director at Artera

Allison Freeman has a diverse work experience spanning multiple industries. Allison began their career as a Management Trainee at Enterprise Rent-A-Car, where they gained valuable skills in leadership and management. Allison then worked at Books A Million, starting as a Customer Service Associate and progressing to roles such as General Manager and Marketing Project Manager. In these positions, they were responsible for various marketing and management tasks, including overseeing direct mail campaigns, managing press releases, and coordinating events. Allison then joined Intrado as an Account Manager/Client Relationship Coordinator, where they successfully managed 120 nationwide accounts. Their responsibilities included providing excellent customer service, maintaining accurate account information, and fulfilling service requests. Most recently, Allison joined Artera as a Senior Customer Success Manager and was later promoted to the role of Customer Success Director. Artera is a patient engagement platform for healthcare systems. Allison's experience at Artera includes working with leading healthcare systems to utilize the platform effectively and ensuring customer satisfaction.

Allison Freeman has a Bachelor's Degree in Business, Management, Marketing, and Related Support Services from Valdosta State University. Allison also holds an Associate's Degree in Marketing Administration & Entrepreneurship from Valdosta Technical College.

Links

Previous companies

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Timeline

  • Customer Success Director

    September, 2023 - present

  • Senior Customer Success Manager

    January, 2022

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