Heinske Abarca

Heinske Abarca is a seasoned professional in customer success and experience management, currently serving as a Sr. Customer Success Manager at Artera since September 2023. Prior to this role, Abarca held various positions at Navigate360 from May 2021 to September 2023, including Customer Experience Operations Manager and Customer Success Manager. Abarca's experience also includes over nine years at Ellucian, with roles as Customer Success Manager and earlier positions in technical support and operations. Previous work experience includes roles at iTrade FX LLC and Market Traders Institute Inc., Precision Play Media, Earthlink, and Aluria Software LLC, focusing on quality assurance, multimedia, and content development.