Osama N.

Osama N. has a solid work experience in operations and management roles. Osama is currently serving as the Director of CC Operations at Arthritis Knee Pain Centers. Previously, they worked at D. Miller & Associates, PLLC as the Advocates Director, where they led a team of 75+ employees and managed legal intake processes. Osama also held the position of Department Head- Group Merchant Support Center Operations at Paysafe Group, where they supervised a team of 100+ staff and ensured seamless customer experiences. Before that, they worked as an Operations Manager at Alorica and Xerox Corporation, where they gained expertise in managing operations and leading teams. Osama started their career as an Operations Supervisor at Xerox.

Osama N. holds a Master of Business Administration (MBA) degree from Keller Graduate School of Management of DeVry University. Prior to that, they completed their Bachelor of Science (B.S.) degree in Business Information Systems from DeVry University. Osama N. has also obtained additional certifications in areas such as Artificial Intelligence Foundations: Machine Learning, Coaching New Managers, Learning Data Analytics: 1 Foundations, and Lean Six Sigma Green Belt. The specific dates of completion for the certifications are not provided.