Nikki Story is an experienced information systems specialist with a solid background in technical support and training. Currently serving as an IS Specialist and PC Trainer at Arthur, Chapman, Kettering, Smetak & Pikala, P.A. since October 2016, Nikki has previously held positions including Application Support Specialist at APi Group, Inc., Help Desk Analyst and Senior Service Desk Analyst at CliftonLarsonAllen, Computer Specialist at Sauer-Danfoss, and Hardware Technology Specialist and Software Analyst/Administrator at Thrivent Financial for Lutherans. Expertise includes managing technical issues, user training, troubleshooting, database querying, and coordinating software updates, complemented by a formal education from St. Cloud State University.
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