Mukhammad al Amin

Mukhammad al Amin has extensive experience in business operations and customer service within the transportation and fisheries industries. Currently serving as Supervisor of Business Operations at Aruna since February 2022, Mukhammad al Amin focuses on fostering strategic partnerships, evaluating business performance, and enhancing operational workflows to align with quality standards. Previous experience includes roles at Sealand – A Maersk Company as a Customer Service Representative, where Mukhammad al Amin developed customer relationships and resolved shipping issues, and at Garuda Indonesia, where Mukhammad al Amin significantly reduced baggage mishandling through cross-functional collaboration and process improvement. Early career positions involved data analysis at both Garuda Indonesia and Skha Consulting, contributing to operational decision-making and client engagements. Mukhammad al Amin holds a Bachelor's degree in Industrial Engineering from the University of Indonesia, complemented by an exchange program at Seoul National University.