Phani Kiledar is a seasoned Customer Success Manager with extensive experience in managing substantial total contract values and ensuring high net dollar retention rates across multiple organizations. Currently at Aryaka, responsibilities include overseeing a $16.5 million portfolio, leading complex renewals, and implementing customer success strategies. Previously at Cobalt, Phani managed a $2 million annual recurring revenue with exceptional customer retention, while also providing technical support for cybersecurity audits. Phani's career includes roles as an Account Manager at TalentRocket GmbH and McAfee, where achievements encompassed customer acquisition and the development of business plans with partners, along with contributions to product management based on client feedback. With a foundational entrepreneurial experience and a strong educational background, including an MBA focused on cybersecurity, Phani exhibits a robust blend of technical expertise and strategic customer engagement.
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